Professional Scrum with Kanban
If Your Application or Certification Is Revoked
Understand What “Revoked” Means
The PSK certification validates your ability to apply Scrum with Kanban at an advanced level—managing complex or multi-team workflows, collaborating with stakeholders and organizational leadership, coaching other Product Owners or flow facilitators, and facilitating high-value delivery across products or programs—combining advanced Scrum and Kanban principles, workflow management responsibilities, and iterative, flow-based practices to ensure alignment with strategic goals and optimized value delivery at scale.
Possible Reasons for Revocation of PSK Certification
Ethics or Code of Conduct Violations
Any behavior that is dishonest, unethical, or violates the standards and guidelines set by Scrum.org for earning and maintaining a certification.
Fraudulent or False Information
Providing inaccurate, misleading, or incomplete information during PSK exam registration, identity verification, payment, or official communication with Scrum.org.
Examination Misconduct or Cheating
Using unauthorized materials, copying or sharing exam content, publicly disclosing exam questions or answers, impersonating another candidate, or violating Scrum.org’s exam security and integrity policies.
Non-Compliance with Certification Policies
Failure to comply with Scrum.org’s terms, conditions, or policies related to the PSK exam or the proper use of the PSK credential.
Failure to Cooperate with Scrum.org Processes
Refusing to cooperate with audits, verification checks, or official investigations conducted by Scrum.org.
Such violations may result in temporary or permanent revocation of the PSK certification, restrictions on future exam attempts, or limitations on pursuing other Scrum.org certifications.
What to Do If Your Status Is Revoked
What to Do if Your PSK Certification Is Revoked
Review the Official Notification
Carefully read the revocation notice issued by Scrum.org. The notice explains why your PSK certification was revoked and outlines required actions, deadlines, and any available appeal options.
Contact Certification Support
Reach out to Scrum.org’s support team if you need clarification, additional details about the issue, or guidance on resolving it.
Submit an Appeal
If you believe the revocation was incorrect or based on inaccurate information, submit a formal appeal by following the instructions in the notification. Ensure the appeal is submitted within the specified timeframe.
Provide Supporting Evidence
Prepare and submit relevant documentation to support your case, such as exam records, identity verification, training completion proof, communication history, or any materials demonstrating compliance with Scrum.org certification policies.
If the Revocation Is Upheld
Consequences of PSK Certification Revocation
You will permanently lose your PSK certification or eligibility in cases involving fraud, exam cheating, identity impersonation, or serious violations of Scrum.org’s Code of Conduct. You may also be restricted from retaking PSK or other Scrum.org exams for a defined period or, in severe cases, banned indefinitely from pursuing Scrum.org certifications.
Impact on Credentials
Once revoked, your name is removed from the official Scrum.org certification registry, and you can no longer claim or use the PSK credential on resumes, professional profiles, digital badges, or certification verification platforms.
Prevent Revocation in the Future
Maintain Professional Conduct for PSK Certification
Always provide accurate and verifiable information during your PSK exam registration and any communications with Scrum.org. Follow Scrum.org’s Code of Conduct and exam policies at all times. Do not share, copy, distribute, or reproduce any exam content or proprietary Scrum.org materials.
Communication and Transparency
Maintain professional and transparent communication with Scrum.org if any issue arises regarding your PSK certification.
