Plan and configure a Microsoft Teams environment – Design and implement Teams architecture, policies, and settings.
Manage chat, teams, channels, and apps – Configure collaboration features, apps, and user access.
Manage calling and meetings – Implement calling plans, meetings, voicemail, and conferencing solutions.
Monitor and troubleshoot a Microsoft Teams environment – Track usage, identify issues, and resolve performance or connectivity problems.
Microsoft Teams administrators manage Microsoft Teams to enable efficient collaboration and communication within a Microsoft 365 environment.
Candidates for this certification must be able to plan, deploy, configure, and secure Teams chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams-certified devices. They should have experience integrating Teams with other Microsoft 365 workloads, including SharePoint, OneDrive, Exchange, Microsoft 365 Groups, Power Platform, and both third-party and custom apps.
Teams administrators also collaborate with other functions, such as networking, telephony, licensing, security, compliance, user adoption, and app development, to ensure a seamless and secure Teams experience across the organization.
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